Terms and conditions

1. Introduction

1.1 Purpose of the Terms: These Terms and Conditions ("Terms") govern your use of our online gaming platform, Snatch Casino (the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms.

1.2 Acceptance of Terms: If you do not agree with any of these Terms, please do not access or use the Platform.

1.3 Age and Legal Restrictions: You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Platform. By accessing or using the Platform, you confirm that you are at least 18 years old and that you have the legal capacity to enter into a binding agreement.

2. Account Registration

2.1 Eligibility: To register an account with us, you must be a resident of a country where online gaming is permitted by law.

2.2 KYC and Verification Requirements: We may require identification and proof of address from you before allowing you to access the Platform or make deposits.

2.3 Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of your account login details and for all activities that occur under your account.

3. Deposits and Withdrawals

3.1 Accepted Payment Methods: We accept a variety of payment methods, including credit cards, e-wallets, and bank transfers.

3.2 Minimum and Maximum Limits: There are minimum and maximum deposit limits in place to ensure the integrity of our games and to prevent money laundering.

3.3 Processing Times and Fees: Deposits are typically processed immediately, while withdrawals may take up to 24 hours to process. We do not charge fees for deposits or withdrawals, but your payment method provider may charge fees.

3.4 Anti-Money Laundering Policy: We have a strict anti-money laundering policy in place to prevent and detect money laundering activities.

4. Bonuses and Promotions

4.1 How Bonuses Are Credited: Bonuses are credited to your account automatically upon meeting the eligibility criteria specified in the bonus offer.

4.2 Wagering Requirements: You must wager a certain amount of your deposit (or bonus) before you can withdraw any winnings.

4.3 Expiry and Abuse Clauses: Bonuses have an expiry date, and we reserve the right to cancel or modify bonuses if we suspect abuse.

5. Gameplay and Fairness

5.1 RNG Usage: Our games use Random Number Generators (RNGs) to ensure fair and random outcomes.

5.2 Game Malfunctions: If a game malfunctions, we will void any bets made during the malfunction period.

5.3 Limits on Play and Responsible Gaming Tools: We have limits in place to prevent excessive play, including deposit, wager, and session limits.

6. Responsible Gambling

6.1 Self-Exclusion Options: You can self-exclude from our Platform for a specified period of time or permanently.

6.2 Deposit, Wager, and Session Limits: We offer tools to help you manage your gaming activities, including deposit, wager, and session limits.

6.3 Help and Support Links: If you need help with responsible gaming or have concerns about your gaming habits, please visit our support page for resources and links to external organizations.

7. Prohibited Activities

7.1 Bonus Abuse: We do not tolerate bonus abuse in any form, including, but not limited to, colluding with other players or using third-party software.

7.2 Fraud, Collusion, or Manipulation: We reserve the right to cancel your account and confiscate your winnings if we suspect fraud, collusion, or manipulation.

7.3 Use of Bots or Automated Systems: You are not permitted to use bots or automated systems to play our games.

8. Account Suspension and Closure

8.1 Voluntary Account Closure: If you wish to close your account, please contact us in writing.

8.2 Breach of Terms: We reserve the right to suspend or close your account if we suspect a breach of these Terms.

8.3 Inactivity and Dormant Accounts: If your account is inactive for 12 months or more, we may charge an administrative fee and/or suspend or close your account.

9. Privacy and Data Protection

9.1 Information Collected: We collect information from you when you register an account with us, including personal data and payment information.

9.2 Use and Storage of Personal Data: We use and store your personal data in accordance with our privacy policy and applicable laws.

9.3 GDPR Compliance (if applicable): We comply with the General Data Protection Regulation (GDPR) when processing your personal data.

10. Limitation of Liability

10.1 Losses: We are not responsible for any losses incurred as a result of system errors or other technical issues.

10.2 System Errors: We reserve the right to void any bets made during a system error period.

10.3 Third-Party Links: You may access third-party links from our Platform, but we do not endorse or recommend these links and are not responsible for their content.

11. Amendments and Updates

11.1 Right to Modify the Terms: We reserve the right to modify these Terms at any time without prior notice.

11.2 Notification of Changes: If we make significant changes to these Terms, we will notify you via email or other means of communication.